Bylaws & Policies
This section contains the official bylaws, policies, and procedures that guide how our association operates both on and off the ice. All members, including players, parents, coaches, and volunteers, are expected to review and understand these documents. They outline important expectations around conduct, safety, responsibilities, and how we handle day-to-day operations.
If you have any questions about the content or how something applies to your role, please contact the CIHA Board for clarification.
Refund Policy
This refund policy is intended to be a guideline for how refunds will be handled for CIHA members throughout the season for various reasons to intentionally drive consistent handling of refund requests. The CIHA Board of Directors (Board) has a duty to responsibly handle the funds of the association with the respective fiduciary duties.
Injuries
For players injured during the hockey season, where an injury keeps a player off the ice for more than two weeks, CIHA shall issue a pro-rated refund. The refund will take into account the cost of game jerseys, practices jerseys, and socks, cost of tournaments for their team, and the amount of time spent off the ice healing from the injury. Parents are required to make the Board aware of injuries and again to let the Board know when the player will return to play. The Board will then calculate the prorated refund, and the treasurer will process the refund back to the parent/guardian that paid the registration fees.
Pre-tryout Refund Request
When a registration cancellation is requested before tryouts, or a full season refund is requested before tryouts, the Board will review and process the request by prorating the refund based on any expenses that may have been incurred (example: practice jerseys). If a player / parent / guardian has repeatedly requested a cancellation of their registration or a full refund, CIHA maintains the discretion to not refund registration fees beyond the initial request.
Post-tryout Refund Request
When a player decides to step away from the hockey season, for any reason other than injury, after the player has been placed on a team, CIHA maintains the discretion to not process a refund. CIHA does not intend on refunding registration fees when players / parents / guardians are not happy with the team they make, the players they are with, or their respective coaches.